CRE8TAR Privacy Policy

CRE8TAR ("Company," "we," "our," or "us") is the Owner and Data Controller of the data collected through our services.

Contact Information:

• Email: privacy@cre8tar.com
• Website: https://cre8tar.com
• Location: Bengaluru, India

We collect various types of data to provide and improve our services.

Personal Information

This includes data you voluntarily provide when you register, subscribe, or interact with our platform.

• Name, email address, and other contact details.
• Subscription and payment data (processed through secure third-party payment gateways).
• Account authentication credentials.

Avatar & Interaction Data

This data is central to our service and is processed to enable emotional intelligence and personalization.

• Avatar preferences, emotional traits, and customization data.
• Chat logs, emotional interaction history, user feedback, and engagement patterns with AI avatars.

Technical Data

This information is collected automatically when you use our services.

• IP address, device type, operating system, and browser information.
• Usage metrics, crash reports, performance logs, and metadata about your use of the platform.

Biometric & Expression Data (with consent)

This is sensitive data collected with your explicit, opt-in consent to enhance avatar personalization.

• Voice tone, facial expressions, and emotion detection indicators.
• Real-time input used to animate and personalize your avatar's expressions.

Blockchain & NFT Data

This is a public and verifiable form of data related to your on-chain activities.

• Public wallet addresses and avatar NFT activity (on-chain).
• Trait lineage and avatar fusion history recorded on the blockchain.

Third-Party Integrations

When you link third-party services, we may receive data from them.

• Social media or metaverse platform interactions.
• Data from external tools or services integrated with CRE8TAR.

Methods of Processing

We process your data using computers and/or IT-enabled tools, following organizational procedures and modes strictly related to the purposes indicated.

Legal Basis of Processing

We process data based on one or more of the following legal grounds:

• Your explicit consent for specific processing activities (e.g., biometric data).
• The necessity of processing data to provide you with our services and fulfill our contractual obligations.
• Our legitimate interests in improving and securing our services, preventing fraud, and conducting analytics.
• Compliance with a legal obligation to which we are subject.

Place

The data is processed at the Owner's operating offices and in any other places where the parties involved with the processing are located.

Retention Time

Data is kept for the time necessary to provide the service requested by the User, or for the purposes outlined in this document.

We use the collected data for the following purposes:

• Service Delivery: To operate, maintain, and provide the core functionality of our emotionally intelligent avatar platform.
• Service Improvement & Personalization: To train our emotional AI models, personalize your avatar's responsiveness, and enhance the overall user experience (UX).
• User Support: To provide customer support, respond to your inquiries, and troubleshoot technical issues.
• Analytics & Business Intelligence: To analyze market trends, track usage metrics, and optimize our platform's performance.
• Legal Compliance: To fulfill legal or compliance obligations, such as those under GDPR, CCPA, or other local regulations.
• Security & Fraud Prevention: To protect our platform and users from security threats and fraudulent activities.
• Marketing & Communication: To send you updates, promotional materials, and other information about our services, only with your consent.

While we do not sell personal data, we may use anonymized, aggregated usage data to enhance our services.

• Analytics: We use third-party analytics services to track and analyze user behavior on our platform.
• Displaying Content from External Platforms: Our service may integrate with external content providers.
• Registration and Authentication: The data collected during this process is used solely for verification and account management.
• Tag Management: This service helps us manage the various tags and scripts used on our website.
• Traffic Optimization and Distribution: We use services to optimize traffic distribution across our network.

As a user, you have the following rights concerning your data:

• Right of Access: You have the right to request a copy of the personal and emotional data we hold about you.
• Right to Rectification: You can request to correct any inaccurate or incomplete data.
• Right to Erasure ("Right to be Forgotten"): You can request the deletion of your personal data under certain circumstances.
• Right to Restrict Processing: You can request to limit the way we use your data.
• Right to Object: You can object to the processing of your data, particularly for direct marketing or model training.
• Right to Data Portability: You have the right to receive your data in a structured, commonly used, and machine-readable format.
• Right to Withdraw Consent: You can withdraw your consent for any data processing activities for which you have previously given it.
• Right to File a Complaint: You have the right to file a complaint with a data protection authority in your jurisdiction.

How to Exercise these Rights

To exercise any of these rights, please contact us at privacy@cre8tar.com. We will respond to your request within a reasonable timeframe.

Requesting Deletion of your Personal Data

You can request the permanent deletion of your account and all associated personal data by contacting us via email.

We use "cookies" and similar tracking technologies to enhance your experience. Cookies are small files stored on your device. They help us remember your preferences, analyze site traffic, and understand user behavior.

By using our platform, you signify your acceptance of this Privacy Policy. If you do not agree, please do not use our services. Your continued use of the platform after the posting of changes to this policy will be deemed your acceptance of those changes.

Here is some additional information about how we handle data.

Legal Action

Your Personal Data may be used for legal purposes by the Owner, in Court or in the stages leading to possible legal action arising from improper use of this Application or the related Services.

System Logs and Maintenance

For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Application (System logs) or use other Personal Data (such as IP Address) for this purpose.

How "Do Not Track" Requests are Handled

We do not currently respond to "Do Not Track" signals. To determine whether any of the third-party services we use honor the "Do Not Track" requests, please read their privacy policies.

Changes to this Privacy Policy

The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Application and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner.

• Personal Data (or Data): Any information that directly, indirectly, or in connection with other information allows for the identification or identifiability of a natural person.
• Usage Data: Information collected automatically through this Application, which can include the IP addresses or domain names of the computers utilized by the Users.
• User: The individual using this Application who, unless otherwise specified, coincides with the Data Subject.
• Data Subject: The natural person to whom the Personal Data refers.
• Data Processor: The natural or legal person which processes Personal Data on behalf of the Controller.
• Data Controller: The natural or legal person which, alone or jointly with others, determines the purposes and means of the processing of Personal Data.
• CRE8TAR (or "Application"): The means by which the Personal Data of the User is collected and processed.

*Legal References:* This privacy policy has been prepared based on the provisions of multiple legislations, including Art. 13/14 of the European Regulation 2016/679 (General Data Protection Regulation). This privacy policy relates solely to CRE8TAR.